Digital Marketing & Customer Acquisition Strategy for a Logistics Startup
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Project scope
Categories
Customer segmentation Digital marketing Lead generation Marketing strategy Market researchSkills
sales process customer acquisition management lead nurturing analytical dashboard marketing market research scalability campaign management digital marketing analyticsThis project focuses on helping JIT Logistics, a delivery and logistics startup, strengthen its digital presence and attract new clients across Ontario. Students will work on creating a scalable marketing and sales funnel tailored to the logistics sector, with an emphasis on small business clients, e-commerce retailers, and local distribution partners.
By the end of the project, students will produce a digital growth playbook that includes research, campaign strategies, and client acquisition tactics to position JIT Logistics as a competitive and trusted logistics provider.
What tasks will students need to complete to achieve the project goal?
- Conduct market research on logistics and delivery trends in Ontario, including competitors and customer needs.
- Build customer personas for small businesses, e-commerce stores, and retail partners.
- Develop a digital marketing strategy across channels (LinkedIn, Google Ads, Instagram, email).
- Create sample ad campaigns and content templates tailored to JIT’s audience.
- Propose a sales funnel and CRM strategy for lead nurturing and conversions.
- Recommend partnerships with e-commerce platforms or local businesses.
- Build an analytics framework to track acquisition costs, customer lifetime value, and campaign ROI.
Describe the expected project outcomes and deliverables
By the end of the project, students will deliver:
- A market research report on Ontario logistics trends and competitor positioning.
- Customer personas with insights into key client segments.
- A digital marketing campaign plan, with sample ads and content templates.
- A proposed sales funnel and CRM integration outline.
- A partnership and outreach strategy for small business/e-commerce clients.
- An analytics dashboard framework for measuring customer acquisition and retention.
- A final Digital Growth Playbook and 10–15 minute presentation to the JIT Logistics team.
Providing specialized knowledge in the project subject area, with industry context.
Sharing knowledge in specific technical skills, techniques, methodologies required for the project.
Direct involvement in project tasks, offering guidance, and demonstrating techniques.
Providing access to necessary tools, software, and resources required for project completion.
Scheduled check-ins to discuss progress, address challenges, and provide feedback.
About the company
JIT Logistics is a fast growing, Toronto based logistics company specializing in Just In Time delivery solutions across Ontario and beyond. We provide streamlined, reliable, and time sensitive transportation services for businesses of all sizes, with a strong focus on customer satisfaction, real time tracking, and operational efficiency. Whether it’s last mile delivery, freight transport, or supply chain support, JIT Logistics delivers with speed, precision, and care, helping our clients meet tight deadlines and keep their operations running smoothly.
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